Our Venues
- Beckenham
- Bromley
- Croydon
- Orpington
- West Wickham
Spotlights Academy LLP (trading as Spotlights Theatre School) is committed to protecting your personal data and respecting your privacy.
This Privacy Notice explains how we collect, use, and protect personal information relating to our students, parents/guardians, customers, and ticket purchasers.
For information about personal data collected when browsing our public website (including cookies and analytics), please also see our Privacy Policy – Website Visitors.
Spotlights Academy LLP trading as Spotlights Theatre School is the data controller for the personal data we process.
If you have any questions about this notice or how we use your data, please contact us at:
Email: hello@spotlights.co.uk
Website: www.spotlights.co.uk
We may collect and process the following personal data:
Names of students and parents/guardians
Contact details (address, email, telephone number)
Emergency contact information
Payment and transaction information
Class, attendance, and booking records
Ticket purchase and attendance records
Marketing preferences
Images and recordings (see Section 6)
Communications between you and us
We use your personal data for the following purposes:
To manage enrolments, classes, and workshops
To administer accounts and payments
To deliver services and products you have ordered
To provide customer support
We collect and process personal data in connection with ticket purchases for performances. This includes:
Processing ticket orders and payments
Sending confirmations and e-tickets
Notifying you of event changes or cancellations
Providing access to complimentary performance recordings
Managing attendance records
To contact you about classes, performances, and bookings
To respond to enquiries
To send important service updates
Where you have opted in, we may send you information about our activities, classes, and events.
You may opt out of marketing communications at any time.
To comply with legal and regulatory obligations
To maintain accurate records
To protect our organisation, staff, and students
We process personal data under the following lawful bases:
Performance of a contract (e.g. enrolment, ticket purchase)
Legal obligation
Legitimate interests (operating and promoting our organisation)
Consent (where required for marketing or specific uses)
We may share personal data with trusted third parties where necessary, including:
Payment service providers
Ticketing platforms (e.g. TicketSource)
IT and system providers
Professional photographers and video production partners
Accountants and legal advisers (where required)
All third parties are contractually required to protect your personal data and use it only for agreed purposes.
We do not sell your personal data.
Performances, rehearsals, and events are professionally filmed and photographed by authorised partners.
These recordings and images may be used for:
Providing complimentary performance recordings to ticket holders
Optional purchase of professional photographs
Promotional, educational, and archival purposes
Safeguarding, training, and quality assurance
By attending our events, you consent to being included in such recordings and images.
For safeguarding, copyright, and data protection reasons, audience members are not permitted to photograph or record performances.
This includes the use of mobile phones, cameras, tablets, and smart devices.
We retain personal data only for as long as necessary for the purposes for which it was collected.
This includes:
Student and enrolment records: for the duration of enrolment and a reasonable period afterwards
Financial records: in line with legal and accounting requirements
Ticketing records: for customer service, legal, and accounting purposes
Images and recordings: in line with safeguarding, promotional, and archival policies
Retention periods are reviewed regularly.
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
Access to personal data is restricted to authorised staff and approved partners only.
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of data (where applicable)
Restrict or object to processing
Request data portability
Withdraw consent (where applicable)
To exercise your rights, please contact us using the details in Section 1.
If you are unhappy with how we have handled your personal data, please contact us first so we can try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO):
We may update this Privacy Notice from time to time.
The latest version will always be published on our website.
If you have any questions about this Privacy Notice or how we use your personal data, please contact:
Spotlights Academy LLP
Email: hello@spotlights.co.uk
Website: www.spotlights.co.uk